We stand behind the homes we build. Each of our homes comes with a full Construction Solutions West one-year warranty. In addition, many of the products in your home (cabinets, appliances, windows, doors, flooring, fixtures, siding, etc.) also come with manufacturer warranties providing further confidence and assurance. Customer satisfaction is extremely important to us and repairs are taken care of promptly.
Warranty service requests need to be submitted in writing, either via regular mail or the online Warranty Service form. You can get the warranty guidelines here (PDF).
Please use Warranty Service Form for warranty service. Phone calls are for emergency warranty use only, such as burst plumbing pipes. If it's a life threatening situation, please call 911 immediately!
Mail your requests to:
RE: Warranty Department
209 West Main, Ste 101
Kelso, WA 98626